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To renew this you must update the details via your computer on your Amazon account. I saw you said you did this but to be sure I will go through the instructions you need to do.
To do this, please do the below steps.
Visit the page for your account - click here to go to this page
- Log into using your Amazon account (the same Amazon account you have registered on your Kindle)
On the right side select "Settings"
Under 'Kindle Payment Settings' (first option)
Click 'Edit Payment Method'
Change your credit card details.
Restart your Kindle and it should then be updated)
Let me know the results please