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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 12017
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I use a vision box inconjunction with my Sony TV, during transmission

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I use a vision box inconjunction with my Sony TV, during transmission a symbol manifests itself in the top L H corner of the screen. It is the indication of other TV connected equipment the (vision box), the problem is that it stays in place masking any programme information.
How may I eliminate and resolve this situation.
Jon Wardley
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number off of your Sony TV?
- Also, does that symbol appear if watch another video source such as DVD player etc on TV?
Thanks.
Customer: replied 2 years ago.

HI Information as requested.

Sony Bravia Model No KDL-32U3000

Serial No(###) ###-####

Date of manufacture 04/2008

I have 2 Scar Ports, the problem appears when using either.

I do not have a DVD.

I have tried another TV and do not have this problem'

Regards ***** *****

Sorry for delayed reply, I was away from computer.
- What happens if you push Info (i+) button located on top left of Sony TV remote?
Does the on-screen display disappear?
Please reply back with the result and if problem resolved then a positive rating to answer would be highly appreciated.
Thanks.
Shahid and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

Well done excellent service, second to none

Regards ***** ***** again Great full Thanks

Jon Wardley

PS your on my recommendation list

Thanks Jon, glad to know that problem is resolved, please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Regards,
Shahid.
Customer: replied 2 years ago.

Hi I have responded on the 20th situation, now resolved

With Thanks Jon Wardley

Jon,
I understand, giving a rating to answer will enable me to get paid by website.
Thanks.