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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 10482
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I use a vision box inconjunction with my Sony TV, during transmission

Resolved Question:

I use a vision box inconjunction with my Sony TV, during transmission a symbol manifests itself in the top L H corner of the screen. It is the indication of other TV connected equipment the (vision box), the problem is that it stays in place masking any programme information.
How may I eliminate and resolve this situation.
Jon Wardley
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number off of your Sony TV?
- Also, does that symbol appear if watch another video source such as DVD player etc on TV?
Thanks.
Customer: replied 2 years ago.

HI Information as requested.

Sony Bravia Model No KDL-32U3000

Serial No(###) ###-####

Date of manufacture 04/2008

I have 2 Scar Ports, the problem appears when using either.

I do not have a DVD.

I have tried another TV and do not have this problem'

Regards ***** *****

Expert:  Shahid replied 2 years ago.
Sorry for delayed reply, I was away from computer.
- What happens if you push Info (i+) button located on top left of Sony TV remote?
Does the on-screen display disappear?
Please reply back with the result and if problem resolved then a positive rating to answer would be highly appreciated.
Thanks.
Shahid, Technician
Category: Electronics
Satisfied Customers: 10482
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Shahid and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

Well done excellent service, second to none

Regards ***** ***** again Great full Thanks

Jon Wardley

PS your on my recommendation list

Expert:  Shahid replied 2 years ago.
Thanks Jon, glad to know that problem is resolved, please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Regards,
Shahid.
Customer: replied 2 years ago.

Hi I have responded on the 20th situation, now resolved

With Thanks Jon Wardley

Expert:  Shahid replied 2 years ago.
Jon,
I understand, giving a rating to answer will enable me to get paid by website.
Thanks.

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