Hello Sue! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Are you trying to set up the printer with the USB cable or via wireless?Do you have windows xp, vista, or 7, or 8?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
Hi Viet i plugged in the usb and realized i should not have done, but i did want to do it via wireless, my pc is windows 8, and yes i can to a remote support session if you can just wait a couple of mins please
sorry i can not afford this much that would £24.00
ok should i plug the usb into my pc first
ok i will click on the link now
Working on issue. Thank you.