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I have done that and the screen just lights upand has a picture of a phone with emergency call
The phone booted up but when I tried to go into facebook It tried to load but then went back to the original screen
Would it come under factory data reset
I have recieved a reply but I am having trouble retrieving my programs
How do you mean
I have got my email up and the phone is working faster so I thank you for that how do I retrieve my Trend micro account
I have an accountXHMX-0010-5170-4265-3568 Do I have to get in touch with Trend Micro ?