Router from Sky, by Sagecom. Network SKY9E332
I have followed your instructions and get same result. Authentication failed. There is a lock symbol but I do not have opportunity to enter a Password, it then switches to BT openzone, not my network. I have wireless connection to my printer which is working.
(message) Signal Strength Excellent
option given to Cancel/forget/connect
Tap on Connect
-SKY9E332 Authentication commences
(message) Authentication failed, then reverts to BT openzone network
Requests Sign in
-OK -then goes to BT page
I have finally connected. After multiple attempts, I was able to connect by entering manually by following the SKY instructions. Many thanks.