Hi, My name is***** will assist you. I am sorry to hear that you are having this issue.
Make sure that the camera lens is clean and has clear view. Then Please reset your phone's camera as follow: Go to Settings Select Applications-> Manage Applications ->All Or Apps-> ALL Select Camera Select Force Stop and Clear Data Go back to ALL and select Google Services Framework Select Clear Data. Turn your device off and back on. Test to see if your phone's camera is working properly.
force stop is dulled and doesnt respond to touch and if i touch clear data will i loose my pictures. the button 'move to sd card' is dull
yes i do
when i do this i dont get the option to move to sd card