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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I have just bought Windows 7 I am trying to install Sellerdeck

Customer Question

I have just bought Windows 7 I am trying to install Sellerdeck (formerly actinic) v11.0.2 MCPA. I get a 'this application failed to start because its side by side configuration is incorrect'.
Can you help
Submitted: 2 years ago.
Category: Electronics
Expert:  dresteve2000 replied 2 years ago.
Hi, I am A. Stevens here to help with your question! Did you have Sellerdeck previously installed on another system? Are you installing by CD or download online?
Customer: replied 2 years ago.

I previously had a PC running XP SP3, however it suffered a fatal crash yesterday. I downloaded Sellerdeck V11.02 after speaking to them from their site. Hope this helps?

Expert:  dresteve2000 replied 2 years ago.
Yes, it definitely helps. Let me look at their download file to make sure it works with your new computer. Do you know if you have Win 7 32 or 64 bit?
Expert:  dresteve2000 replied 2 years ago.
Sellerdeck support advised you to use v 11.02?
Customer: replied 2 years ago.

Yes Sellerdeck advised that it was the version I had been running on my previous machine.

Mine is 64 bit

R

Expert:  dresteve2000 replied 2 years ago.
I see...that version might not be compatible with your current OS...very different platform for XP and Win7. Have you tried the latest version to see if it will work?
Customer: replied 2 years ago.

I did ask if W7 was compatible and they said yes? I don't have an unlock key for the latest version.

I'm packing in now, I've been on this all day!

R

Expert:  dresteve2000 replied 2 years ago.
I see - well if they say it is compatible are they providing support for that version?