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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 32037
Experience:  Electronics Engineer
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Electronics

How to stop the ringer icon flashing up on my iPad

Submitted: 1 year ago.
Category: Electronics
Ask Your Own Electronics Question
Richard, Engineer
Satisfied Customers: 32037
Experience: Electronics Engineer
replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Are you referring to the Grey phone icon in the middle of the screen?
Customer reply replied 1 year ago.
Yes it just keeps flashing on and off
Richard, Engineer replied 1 year ago.
Thanks Jane
And if you hold the power and home (main button on screen) down for about 10 seconds until the apple logo shows, then release the buttons and allow it to restart, does this make it go away?
Customer reply replied 1 year ago.
It did at first but it has started again
Richard, Engineer replied 1 year ago.
Do you have a case around the iPad?
Customer reply replied 1 year ago.
Yes
Richard, Engineer replied 1 year ago.
ok, remove the case and then restart the iPad as per the instructions I gave before, then tell me if it still gives this problem please.
Customer reply replied 1 year ago.
At the moment it's ok what difference does the case make
Richard, Engineer replied 1 year ago.
The case is pushing the volume key and this puts that symbol on the screen.
Either its a poor case or its not correctly fitted on the iPad around the volume controls, but this is what was causing the problem Jane.
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen and then submit, that would be greatly appreciated.
Thank you
Customer reply replied 1 year ago.
Removed case ok for a while but flashing icon returned
Richard, Engineer replied 1 year ago.
even with the case still not on the iPad?

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