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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Green light on the off on switch with a external power supply

Customer Question

green light on the off on switch with a external power supply sat nav still wont turn on
Submitted: 2 years ago.
Category: Electronics
Expert:  michelleclive replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
let me know the model number of the sat nav
Customer: replied 2 years ago.

lv6043f01417

Expert:  michelleclive replied 2 years ago.
This is the serial number provide me the model number.
Customer: replied 2 years ago.

pro model 4cr52(4ko5.002.0)

Expert:  michelleclive replied 2 years ago.
copy and paste the link on your web browser address bar and enter the correct serial number it will identify the device and let me know the model
http://uk.support.tomtom.com/app/answers/detail/a_id/9508/~/which-tomtom-device-do-i-have%3F
Customer: replied 2 years ago.

WE DONT KNOW HOW TO COPY AND PASTE HERE IS THE SERIAL NUMBER AGAIN LV6043F01417

Expert:  michelleclive replied 2 years ago.
Press and hold down the power button for 30 to 45 seconds and then release it.
wait for 2 min and then power on the PRO 5150 TRUCK LIVE - 8GB (MyDrive)
let me know how it goes.

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