How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 37625
Experience:  Electronics Engineer
32989067
Type Your Electronics Question Here...
Richard is online now

I have got a toshiba 40 inch led backlight tv model number

Resolved Question:

hi
i have got a toshiba 40 inch led backlight tv model number 40L345*DB.
It all works fine but i cannot play films i have bought from blinkbox films .
everything works to the point of play then it says like something is wrong at toshiba
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
You are trying to watch these via the web browser on the TV correct?
Customer: replied 2 years ago.

hi Richard

yes i am trying to watch the film from web browser

Expert:  Richard replied 2 years ago.
ok, that will only work on a computer Stewart as the browser cannot run the film on the TV (its a light browser).
You would need to do it on your computer and then send the signal from the computer to the TV using an adapter such as this.
Click me to view
Or use an actual app on the TV if you have one such as Netflix.
But for blinkbox it needs to be done on a computer.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen and then submit, that would be greatly appreciated.
Thank you
Richard and other Electronics Specialists are ready to help you