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Richard
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Category: Electronics
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Experience:  Electronics Engineer
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I have a Brothers HL-2130 showing an Error sign, how do I get

Customer Question

I have a Brothers HL-2130 showing an Error sign, how do I get it removed .
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me which error you are receiving please?
Thank you
Customer: replied 1 year ago.

As you look at he m/c on the left side their are four lights.

Toner - Drum - Error and Ready. it's the error which stays on

preventing the M/C from working. This happend after I moved the M/C to another place.

Expert:  Richard replied 1 year ago.
Thanks Derek
Remove the power to the printer and wait 10 minutes.
then connect the power, turn on the printer and tell me if you still get the error please.
Customer: replied 1 year ago.

Have done what you suggested, no difference.

Expert:  Richard replied 1 year ago.
ok, open the printer, and remove the Toner and place it back in.
Make sure it is set securley in the printer and check if you still get the error.
Let me know the results please

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