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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9705
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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My kindle fire hd has stopped working the word play is just

Customer Question

my kindle fire hd has stopped working the word play is just visable on the screen
Submitted: 2 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 2 years ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
.This is usually caused by a glitch in the firmware and can be resolved by a forced reboot, then your kindle will work normally again. Please try this on your Kindle>press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle>
Please let me know if this does not work for you, or if you need any other assistance.
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