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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Just trying to set up new 4k ultra hd TV goin through the set

Customer Question

Just trying to set up new 4k ultra hd TV goin through the set up initialsation and we hav a sign in the centre of telly with hand plugging a lead in with a red circle with line through it and beside it is a return circling arrow the telly will not let us do anything please advise
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number off of your TV?
- Is it possible for you to take picture of TV screen and attach the file here so I can view the sign appears on your TV which will help to troubleshoot the issue quickly?
Thanks.
Customer: replied 2 years ago.
Hi shaded
The telly has rectified its self, and as we have not had any advice will we get a refund
Kind regards
Andy
Expert:  Shahid replied 2 years ago.
OK, please contact customer service at***@******.*** for billing issue.Thanks.