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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 38399
Experience:  Electronics Engineer
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How do I transport my pictures which is on a chip which I have

Customer Question

How do I transport my pictures which is on a chip which I have put into the printer to my computer.
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me if your using windows or a Mac computer please.
Customer: replied 2 years ago.

I am using Windows

Expert:  Richard replied 2 years ago.
Thanks Marsley
Can you tell me which version please
Customer: replied 2 years ago.

Windows 7

Expert:  Richard replied 2 years ago.
Thank you
With the chip in the computer, click Start, Computer.
Then click on Computer and you will see the different drives. One of them, the removable drive is what has the chip.
Click on it and from there you can copy the pictures to anywhere you wish on your computer.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
Customer: replied 2 years ago.

I am very happy for you to do a remote control as I have not a clue how to do this.

Expert:  Richard replied 2 years ago.
ok, please click on the offer I sent as this is an additional service.
Once you accept the offer I can then connect to your computer and show you how
Richard and 2 other Electronics Specialists are ready to help you
Expert:  Richard replied 2 years ago.
Thank you
Can you go to www.teamviewer.com
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Thank you
Customer: replied 2 years ago.

ID is what and I have no password

Expert:  Richard replied 2 years ago.
When you follow the instructions I give, you are then given and ID and Paassword.
I can then connect to your computer.
I will repeat the instructions below for you again
Can you go to www.teamviewer.com
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Thank you
Customer: replied 2 years ago.

The team viewer is still running

Expert:  Richard replied 2 years ago.
Good, now give me the ID and Password ***** see on it please
Customer: replied 2 years ago.

I am so sorry please be patient with me but nothing has come up on my screen yet where do I find this information.

Expert:  Richard replied 2 years ago.
Its ok, when you run the Team Viewer program, just like running any program.
Then you see it open and the ID and Password.
Customer: replied 2 years ago.

password ***** *****

Expert:  Richard replied 2 years ago.
Also the ID Marsley
ID AND Password
Customer: replied 2 years ago.

My ID is###-##-#### password ***** *****

Expert:  Richard replied 2 years ago.
thanks
Customer: replied 2 years ago.

Hi it is me again sorry to download pictures

you go to computer click on memory card and then what again.

Expert:  Richard replied 2 years ago.
Then you double click on the DCIM folder, then double click the next folder and you will see your pictures there Marsley, like how we did together.
Let me know if you have any difficulties please
Customer: replied 2 years ago.

I am so sorry once again but I have done all that but yet my pictures do not download in the same way when you did it.

Expert:  Richard replied 2 years ago.
ok, ill connect again and show you again how it works
Run Team VIewer and give me the ID and Password *****
Customer: replied 2 years ago.

Now I cannot even reply to you

Expert:  Richard replied 2 years ago.
your replying to me now
Customer: replied 2 years ago.
###-##-#### fc131t
Expert:  Richard replied 2 years ago.
thanks.