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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 10813
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Is there a problem with Digital TV reception at the moment

Customer Question

is there a problem with Digital TV reception at the moment . I get a message to say weak or no reception .Checked all plugs. Switched off all power and switched on again.
Picture and sound break p and periods of no reception at all
? Weather conditions or primary ariel problem.
Any suggestions please
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number written on back of TV?
- Is there another TV available in house/nearby to see if it gives similar error message?
Thanks.
Customer: replied 2 years ago.

Sony KDL32W653A

Other TV gives same problem

Expert:  Shahid replied 2 years ago.
Thanks Ian for the info.
It seems aerial problem so please check the cable is plugged securely on aerial (I suess it would be air antenna mounted on roof top) and also check aerial distribution points as one might be loose or disconnected and causing the problem to both/all TVs.
Do you have any indoor aerial to plug in any TV as a test to confirm the TV?