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The smart hub button not working except first attempt when first turning tv on. But the apps dont work except internet.
I can only get the smart apps then to appear at the bottom of the screen by pressing menu button, then smart hub, then open smart hub.
When I then click on any app like amazon instant video nothing happens. The only app that seems to work is the internet app, where I can browse the internet.
When we click on an app it just goes off the screen with no error message. It just stays on the normal tv channel we were on. Hope that makes sense.
We tried that and they came back properly we had to try again later for amazon instant video but that is working ok now. Thankyou so much. Feel a bit foolish as know everyone always says with computers to turn them off and on again to see if fixes problem. This is our first tv for years that doesn't have a little standby light showing, when off, but so glad that was the problem and not something more technical or impossible. Thank you so so much, we are happy techno phobs with working tv now, and really appreciate your help. Kind regards Barbara