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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36526
Experience:  Electronics Engineer
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Panasonic DMC G5 locks up and stays powered on when switched

Resolved Question:

Panasonic DMC G5 locks up and stays powered on when switched off
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Remove the battery then hold down on the shutter button for 60 seconds then release.
Put the battery back in, turn it on and tell me please what then happens.
Customer: replied 2 years ago.

Fault appears to be rectified. Thankyou

Expert:  Richard replied 2 years ago.
your most welcome!
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
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