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Hi Richard, my wi-fi connection is not the problem - it connected automatically. It's the fact that I can't get past the following stage i.e. the pin number. I've entered a new Pin which it seems to accept but can't move on to complete the setup. I have a the latest Sky box which is fine with the old tv.
Richard, the tv shows a padlock on my connection to B.T. Hub 3.0 - type A so I really don't think that's the problem. I don't need a wi-fi connection to set up the tv - that's just an added plus if I want to stream Netflix etc. -which I don't. If you feel more comfortable to pass this on to someone else that's your decision.
Richard, when the Hi-Fi page came up it showed options as normal including my Hub with correct details and I selected it. I have also gone down the other route of selecting the wps button and in both cases it has apparently been OK. Why do you consider that his is relevant - the manual states that the connection is only needed if I want access to the internet which I don't! If I didn't have an ISP it wouldn't prevent me from setting up the tv.
That Richard is the problem. Once I have connected to the internet the next stage is the Pin. Once I've completed that - I CAN'T MOVE TO THE NEXT STAGE!
Richard I'll do that but I have had the tv off for hours and previously did unplug for a couple of minutes with no change. I'm trying to have meal at the moment but will get back to you in 30 minutes.
Back again, no change - the screen starts with the Wi-Fi setup which I complete and then asks for pin setup which, once I have entered a 4 digit number, doesn't seem to provide any way of moving. It simply stays on the pin screen. Can't find any way to move other that to switch off which then starts the cycle again.
It's driving me nuts as it should be so simple!
Yes, that finally worked although I don't understand why it should? After setting up the TV - in moments - I tried to set the wi-fi part and again success - although despite showing my hub details on the screen with other options the only way I could connect was via the WPS route. The user manual and screen sequence was in fact the reverse of what I had to do - very odd.
However thanks for your help and perseverance.