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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 37598
Experience:  Electronics Engineer
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I have a samsung galaxy s6 edge got up this morning and the

Customer Question

i have a samsung galaxy s6 edge got up this morning and the phone has stopped working the information bar down the right hand side says it is 04.30 and the phone is 89%charged no button will work any ideas thanks
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the phone and hold the power button to off for 60 seconds.
Release, then connect the charger and try to turn on the S6
Let me know the results please
Thank you