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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 10987
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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There my Sony Bravia TV picture is very difficult to see

Resolved Question:

Hi there my Sony Bravia TV picture is very difficult to see in night scenes it gets very reflective
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number written on back of TV?
- can you please elaborate "reflective", is the TV placed in bright room?
Thanks.
Customer: replied 2 years ago.

Hi there it's Ido 40z4500

Customer: replied 2 years ago.

k d l 40z 4500 sorry

Customer: replied 2 years ago.

No it's within the TV picture so happens even if room pitch black

Customer: replied 2 years ago.

Almost looks like the picture is smudged

Expert:  Shahid replied 2 years ago.
Thanks Paul for the info.
You mean you get shades of same picture on screen?
Customer: replied 2 years ago.

Yes you could describe it like that but it's only ever when it's a dark scene ie night or a poorly lit room

Expert:  Shahid replied 2 years ago.
OK, how old is the TV and how long it have had the problem?
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
- Have you tried to unplug TV and cable box power cords from wall outlet for 10 minutes to reset, replug back in and check?
If not yet, can you try it now and reply back with the result?
Thanks.
Customer: replied 2 years ago.
6 years old ... Last year ... Dvd sky . Comcast ... I think it only occurs with TV ... Doing the test now
Expert:  Shahid replied 2 years ago.
OK, please take your time.
Customer: replied 2 years ago.

Hi there I'm struggling to find dark pics , could we leave the ticket open and I can confirm tomorrow

Expert:  Shahid replied 2 years ago.
Sure Paul, question is open for your next reply and I'm posting this reply as an answer which will give you option to give positive rate the answer if problem resolved.
And if problem still persist then do not rate the answer and reply back here to keep troubleshooting the issue.
Thanks.
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