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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 33970
Experience:  Electronics Engineer
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My LG 55LN575V TV won't turn on, I push the power button

Customer Question

My LG 55LN575V TV won't turn on,
I push the power button it comes on for a sec the red light flashes twice and then turns off again.
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
When did the problem occur?
Was it after a storm or power outage?
Did you purchase the set brand new from an Authorized Retailer?
Additionally, once the set shuts itself down, does the Standby light on the TV begin to blink?
Customer: replied 1 year ago.

When did the problem occur? The problem occoured over night

Was it after a storm or power outage?I am unsure

Did you purchase the set brand new from an Authorized Retailer?I purchased this set from http://www.askdirect.co.uk/

Additionally, once the set shuts itself down, does the Standby light on the TV begin to blink?It blinks twice and then nothing

Expert:  Richard replied 1 year ago.
Thank you
remove the power and hold the power button on the TV for 60 seconds, then release.
Then connect the power, turn on the TV and tell me please if it now functions.
Customer: replied 1 year ago.

The TV is now working Cool

What do you think caused the problem? Do you think it will return?

Expert:  Richard replied 1 year ago.
It was a build up of residue power, it can happen with any electronic device, it will be ok now.
If you would like any additional information or assistance, please do not hesitate to let me know.
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Thank you very much.
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 33970
Experience: Electronics Engineer
Richard and 2 other Electronics Specialists are ready to help you
Customer: replied 1 year ago.

The TV is back to not turning on. :(

Expert:  Richard replied 1 year ago.
Ok
It is the internal power board that's faulting then. We were able to get it to go for some time with the previous procedure, but it is at fault and needs to be replaced.
I am really sorry about this and you are going to have to return the TV to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
Thank you

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