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Richard
Richard, Engineer
Category: Electronics
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Experience:  Electronics Engineer
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I switched off my Garmin in the car and now I cannot start

Resolved Question:

I switched off my Garmin in the car and now I cannot start it. I have a blank screen. It is a Nuvi2509
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you hold the power button down for 60 seconds, then release.
Then plug it into the charger, wait 5 minutes then try to turn it on.
Let me know the results please
Richard and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

Thank you! It has started up by itself after the 60 second pressure on the button.

Expert:  Richard replied 2 years ago.
your most welcome!
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you