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michelleclive
michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5559
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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Canyou help to turn off a divert to nightime message on a samsung

Customer Question

canyou help to turn off a divert to nightime message on a samsung SMT-i3105 phone?
Submitted: 2 years ago.
Category: Electronics
Expert:  michelleclive replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
you want to divert calls to voice mail on night time please let me know a bit more in detail.
Customer: replied 2 years ago.

our calls divert at nigh time already but I was trying to see if I could set up call forwarding and somehow I have now get the phones diverting to night time service when they shouldn't be and I can undo it

Expert:  michelleclive replied 2 years ago.
you will have to cancel all diverts to do that follow the steps given below
Press the Menu soft button, scroll to Call Fwd, then press OK,scroll to forward option [Disable,All,Busy, No Answer, Busy/No Answer, DND or Follow Me Status], then press Edit soft button.
Enter the Station or Group Number to cancel calls, then press OK or Save.
Customer: replied 2 years ago.

that clears my individual call forwarding but at the moment the whole phone system and our office number is ***** forwarded to night service and it is this I want to cancel

Expert:  michelleclive replied 2 years ago.
here is the manual i am attaching please refer to page 30 and 66
http://www.samsungcc.com.au/sites/default/files/smt-i3105_user_guide_.pdf

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