How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Eng. Andres Your Own Question

Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
54002000
Type Your Electronics Question Here...
Eng. Andres is online now

Just bought an WF-2510 Multi function Copier. Followed instructions

Customer Question

Just bought an WF-2510 Multi function Copier. Followed instructions - Turn on / select Language / up comes RUSSIAN !! Will not move on from there! Have I been sold a "Pup? "
ie is this for Russia only? How do I change to English? Also came with 4 ink tanks
marked SET UP plus 4 in separate Epson boxes Thank You ***** Barr
Submitted: 1 year ago.
Category: Electronics
Expert:  michelleclive replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
Please confirm is this Epson WorkForce WF-2510WF you are having problem with.
Customer: replied 1 year ago.

Yes

Expert:  michelleclive replied 1 year ago.
is the printer connected to the computer.
let me know the operating system you have on the computer attached to the printer.
Customer: replied 1 year ago.

NO. The manual does not say connect to computer. Diagram shows connect to wall socket. Then press " on/off " button, and shows the Multi language screen for your chioce. When i turn on, up comes instructions in Russian (?) but no multi languages list to chose from. Firstly I only wish to use as copier but until I can get English up on screen to clik on I ´m not going anywhere!

Expert:  michelleclive replied 1 year ago.
please open the copy mode and let me know what options are mentioned on screeni will try to use a translator on my end to translate the options and navigate to the language setting option
Customer: replied 1 year ago.

OK. But. I have to install the Ink cart¨s first which will take a little while. How do I get back to you without going round the Mulberry bush again. Ive been on air now circa 1 Hr and dont want to leave lap top on when I`m in another room. I doubt that my prob has anything to do with the ink C`s. Set up C´s were installed when I opened the Packaging and the prob was there when I plugged in & turned on. There are 4 x inks in box unopened. Come back

Expert:  michelleclive replied 1 year ago.
ok sure...insert the ink cartrridges and once you reach the copy mode screen let me know the optionsyou can reopen this page from just answer emailopen the just answer email and click on view answerthis page will open directly
Customer: replied 1 year ago.

OK. I`m not sure this is going to be thaaaat helpful.There R two lines on screen. Top one letters keep moving to left. Bot. lines constant.

Bot. HaHMNTE OK Second H has 3 Vert. lines. The N is reversed.

Top The first words appear to be a choice of colours B.y.M.C

· Other words: 3amehante

I I pobepKN (2 verts have cross bar at top )What a language)

3a Metta

I think these are all to do with printing & colours. Over 2 U

Expert:  michelleclive replied 1 year ago.
please click photo and upload it on filedropper.com and let me know the link to download.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Eng. Andres

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
< Last | Next >
  • http://ww2.justanswer.com/uploads/RA/ratonxi/2012-1-3_151146_1.64x64.png Eng. Andres's Avatar

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    591
    Over 16 years of experience in the Electronics and IT industries.
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    Technician

    Satisfied Customers:

    1
    ASET Electronics
  • http://ww2.justanswer.com/uploads/SH/ShahidSony/2013-9-1_3122_Shahidb1a.64x64.jpg Shahid's Avatar

    Shahid

    Technician

    Satisfied Customers:

    384
    I have been repairing electronic gear since 1993 as a qualified Sony tech.
  • http://ww2.justanswer.com/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

    Carl L

    Technician

    Satisfied Customers:

    68
    13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
  • http://ww2.justanswer.com/uploads/ZB/zbkai189/2013-8-23_0421_Untitled.64x64.jpg Dan T.'s Avatar

    Dan T.

    Master Technician

    Satisfied Customers:

    8
    USAF trained; currently teaching electronics for the DoD.
  • http://ww2.justanswer.com/uploads/SI/simitpatel/2013-8-22_6857_simit.64x64.jpg simitpatel's Avatar

    simitpatel

    Customer Service

    Satisfied Customers:

    6
    I have 10 years working with electronics.