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Freddy M.
Freddy M., Technician
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Experience:  Years of experience
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GT-C3520 Some incoming calls from contacts are being blocked

Resolved Question:

GT-C3520
Some incoming calls from contacts are being blocked how can they be unblocked?
Submitted: 1 year ago.
Category: Electronics
Expert:  Freddy M. replied 1 year ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. What exactly is happening when it gets blocked?
.
Customer: replied 1 year ago.

If I ring the mobile from the landline it comes up "Home Rejected"

Expert:  Freddy M. replied 1 year ago.
.
The model you gave comes up with a flip phone but you have this listed as an android, if this an android? Is your home number a private number?
.
Customer: replied 1 year ago.

No it is not an android and the home number is ***** a private number.

Expert:  Freddy M. replied 1 year ago.
.
I just wanted to make sure it was not an android since that is the category it was in. The model you listed does not have a block function on it. The number would have to be getting rejected by O2 and not the phone itself. You will need to call them back, but this time ask them to white list your home phone number. White listing it should make the change permanent instead of temporary. If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue. If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
.
Freddy M., Technician
Category: Electronics
Satisfied Customers: 18398
Experience: Years of experience
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