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Freddy M.
Freddy M., Technician
Category: Electronics
Satisfied Customers: 18398
Experience:  Years of experience
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New Samsung s6 my email address wont send or receive

Resolved Question:

new Samsung s6 my email address wont send or receive
Submitted: 1 year ago.
Category: Electronics
Expert:  Freddy M. replied 1 year ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
What email service are you using?
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Customer: replied 1 year ago.

outlook

Expert:  Freddy M. replied 1 year ago.
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Outlook.com or the program outlook? If it is the program I need the last part of your email address after the @ symbol.
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Customer: replied 1 year ago.

outlook.com

Expert:  Freddy M. replied 1 year ago.
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Thank you, ***** ***** not want to use the built in email app then as it will quickly fill up your phones memory. Instead use this app: Click Here All you need to do for this app to work is sign into your account. If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue. If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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Freddy M. and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.

tried that .when i try to send mail it tells me smtp.live.ie is not responding.i can access my mail by signing in.my phone does not alert me to incoming emails

Expert:  Freddy M. replied 1 year ago.
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Ok if you are going to use the internal system the servers are:

  • Incoming (POP3) Server

    • Server address: pop-mail.outlook.com

    • Port: 995

    • Encrypted Connection: SSL

  • Outgoing (SMTP) Server

    • Server address: smtp-mail.outlook.com

    • Port: 25 (or 587 if 25 is blocked)

    • Authentication: Yes

    • Encrypted Connection: TLS

A second app option would be this: Click Here

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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Customer: replied 1 year ago.

tks Freddy 2nd app seems to have worked

Expert:  Freddy M. replied 1 year ago.
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You're welcome and please don't forget to leave a positive rating for my help it is greatly appreciated.
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