Hi, My name is***** will assist you. I am sorry to hear that you are having this issue. Follow these steps please. Position the camera so the lens is facing you in the upper right of the body of the camera (the vivitar logo should be facing you).
2 Slide the front cover off. To do this, press down slightly and slide to the right, away from the handle side (not up-and-down like the manual suggests).
3 Put in the batteries.
4 Slide the cover back on from the right side.
Please let me know if you need any other assistance.Please take a moment to rate my service positively.Thank you very much!
the disc that came with the camera will not complete the load up.
i have a Apple Mac Intel Core software 10.10.5