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dresteve2000
dresteve2000, Customer Service
Category: Electronics
Satisfied Customers: 1557
Experience:  Electronics expert.
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Got free upgrade to Windows 10 and now my Epson Stylus CX3600

Customer Question

Got free upgrade to Windows 10 and now my Epson Stylus CX3600 does not work anymore. Is it off line.
Submitted: 1 year ago.
Category: Electronics
Expert:  dresteve2000 replied 1 year ago.
Hi, I am A. Stevens here to help with your question! Are you connecting to the Epson printer via Wireless or using a USB cable?
Customer: replied 1 year ago.

uSb cable

Expert:  dresteve2000 replied 1 year ago.
Do you still have the installation CD that came with the printer? We might need to remove the printer and then install it again to get it working correctly with W10
Expert:  dresteve2000 replied 1 year ago.
Do you still have the installation CD that came with the printer? We might need to remove the printer and then install it again to get it working correctly with W10
Expert:  dresteve2000 replied 1 year ago.
Do you still have the installation CD that came with the printer? We might need to remove the printer and then install it again to get it working correctly with W10
dresteve2000 and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.

no. I cannot find it.

Expert:  dresteve2000 replied 1 year ago.
What version of windows were you using before when the epson was working correctly?
Customer: replied 1 year ago.

Windows 7

Expert:  dresteve2000 replied 1 year ago.
I am trying to locate the driver online but the latest supported OS I see is for Windows XP...do you know if your install CD was also intended for Windows XP? If so this driver may work for you...but it might not due to operating system compatibility
Expert:  dresteve2000 replied 1 year ago.
I am trying to locate the driver online but the latest supported OS I see is for Windows XP...do you know if your install CD was also intended for Windows XP? If so this driver may work for you...but it might not due to operating system compatibility
Expert:  dresteve2000 replied 1 year ago.
Here is the download I located: https://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=nKGrQtfEm6kHWBEJ28xxcHshhUPbB8m4&tc=6
Customer: replied 1 year ago.

I have got a new printer so need no more help. Goodbye.

Expert:  dresteve2000 replied 1 year ago.
Sorry that last message was not intended for this Q/A. So Who is your email provider please?
Expert:  dresteve2000 replied 1 year ago.
Great! Glad you were able to get printing agian