How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 40345
Experience:  Electronics Engineer
32989067
Type Your Electronics Question Here...
Richard is online now

My Samsung smart TV will only respond to on and off using the

Resolved Question:

My Samsung smart TV will only respond to on and off using the remote hand set none of the other functions work and I can't match the sky remote although all was working on Saturday?
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
As the first step, can you remove the power to the TV by disconnecting the power cable from the wall socket then wait 10 minutes.
then connect the power again, turn it on and tell me if it now functions.
Let me know the results please
Richard and other Electronics Specialists are ready to help you