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Richard
Richard, Engineer
Category: Electronics
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Experience:  Electronics Engineer
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I have a Panasonic hdd recorder dmr- 530 which has stopped

Resolved Question:

I have a Panasonic hdd recorder dmr-pwt 530 which has stopped playing back to my Panasonic tv tx-l37e3b. when I press ok to play recorded programmes it just switches back to the live tv programme
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
As the first step, can you please remember the power to the recorder and wait 10 minutes.
Then plug the power back in, and test if you still have the problem.
Let me know the results please
Customer: replied 1 year ago.

my god that was easy. it worked

Expert:  Richard replied 1 year ago.
Perfect
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
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