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Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 38668
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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I have medald with the picture settings ,not happy with results.How

Resolved Question:

I have medald with the picture settings ,not happy with results.
How do I get the factory settings back ,the TV model is UE48JU6510.
Thank you
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please elaborate 'medald with the picture settings' with bit more details?
Thanks.
Customer: replied 2 years ago.
I've adjusted contrast,brightness,sharpness and colour
I should have noted the settings before I did any adjusting.
Are there not factory settings
Expert:  Viet - Technician replied 2 years ago.
Hi, I'm sorry about the issue. I'm another expert; I will help you with this. Yes, there is the factory settings. Can you press MENU, then go to option Support, then option Self Diagnosis, then option Reset and confirm. When you are available, please reply back to continue troubleshooting. Thank you.
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 38668
Experience: Electronics Tech. Troubleshoot consumer electronics devices.
Viet - Technician and 3 other Electronics Specialists are ready to help you
Customer: replied 2 years ago.
I carried out your instructions and picture is much better
Expert:  Viet - Technician replied 2 years ago.
Great. If you need help with anything else, please come back any time. Thank you very much.