How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Freddy M. Your Own Question
Freddy M.
Freddy M., Technician
Category: Electronics
Satisfied Customers: 18398
Experience:  Years of experience
15852642
Type Your Electronics Question Here...
Freddy M. is online now

I have a Sony Bravia KDL32-S3000 TV which is 8 years old

Resolved Question:

Hi, I have a Sony Bravia KDL32-S3000 TV which is 8 years old and want to connect my new PS4 via HDMI.
When I try either the device is not recognised or the screen resolution is out and will not display.
Can you help?
Adam.
Submitted: 1 year ago.
Category: Electronics
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
This TV is not 1080p it is only slightly above 720p. You would need to set your PS4 to 720p in order for it to work.

To do that go into settings, go down to sound and screen.
Choose video output settings, under resolution change it to 720p.
In order to take full advanted of the 1080p you would need to upgrade your TV to a newer model.

If you have any questions at all click on reply to expert and let me know. If not please don’t forget to leave a positive rating for my help - it is greatly appreciated. Please note you are rating me only not this site or your Sony.

Freddy M. and other Electronics Specialists are ready to help you

Related Electronics Questions