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There is no format option on any menu or on any instructions in the users manual - that is why I asked you the question.
When i switch on the camera tells me that the card was formatted by another machine and is unsuitable for recording. So the answer is to be found somewhere else, not om the camera.
Your answer is really no help. You either repeat what I have said or seemingly expect me not to have read and tried the menu and the manual.
1.Each time I switch on the camera says:-"This card was formatted by an external device and is not suitable for recording"
2.The menu you mention says:- Rec format MP4
then AVCHD MP4 best for viewing on PC
and that is the only reference to format on the menu
3.The manual page 73 tells us that we need a well charged battery; always to format cards with this camera; if you cannot format, contact a dealer. Nowhere are there any instructions on how to format.
Now perhaps you can see why I am getting rather frustrated. I thought you would know all these things and save me contacting a dealer or service centre. I think I need my £20 back..........VH
Yes Just like i have been doing on various camerS FOR THE LAST 10 YEARS
No. Nothing like that - just the playback menu as I said previously
Yes - on a laptop