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No difference still the same screen--not functioning
It said not able to complete - can I put it back to Windows 8.1 or Windows 7? I have been told as windows has been over 3 weeks it can not be changed
I can not get the menu to "click on"
it says access denied
it says verification will take a long time
i have found recovery option 3 says return to (Factory Settings) c with windows version that the pc was supplied - which was Windows 8.1
shall i go ahead?
excuse my ignorance, but when you say data is that all the soft ware anti virus Outlook 13 etc