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Ask Viet - Technician Your Own Question
Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 37882
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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I can't find the correct web site to get started. I have a

Resolved Question:

I can't find the correct web site to get started. I have a Tomtom start 25. please help me
Submitted: 2 years ago.
Category: Electronics
Expert:  Viet - Technician replied 2 years ago.
Hi, I'm sorry about the issue. Do you have a windows or mac computer? Please click on the website below to download / install the program MyDrive Connect in order to get started: https://www.tomtom.com/en_gb/mytomtom/getstarted/deviceselector.jsp , then click on Download MyDrive Connect to download and install. Please reply at the box below to continue troubleshooting. Thank you.
Viet - Technician and 3 other Electronics Specialists are ready to help you
Customer: replied 2 years ago.
I have windows
Expert:  Viet - Technician replied 2 years ago.
Thank you; please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=6afafe1f-7b8c-4700-a449-1ab0c0659e1f, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Customer: replied 2 years ago.
I have to go out at 10.30
Expert:  Viet - Technician replied 2 years ago.
Can we start now? If we cannot finish, then we can continue later. Thank you.
Expert:  Viet - Technician replied 2 years ago.
Please click on the website below in order to connect remotely with me:http://tinyurl.com/n9aehtb, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet - Technician replied 2 years ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.
Expert:  Viet - Technician replied 2 years ago.
Also, here is the manual for your TomTom device:http://download.tomtom.com/open/manuals/non-LIVE/html/en-gb/index.htmhttp://download.tomtom.com/open/manuals/non-LIVE/refman/TomTom-EU-non-LIVE-RG-en-gb.pdf If you need help with anything else, please come back any time. Thank you.