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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I ama being told my printhead is damaged on a HP air all in

Customer Question

I ama being told my printhead is damaged on a HP air all in one printer
Submitted: 2 years ago.
Category: Electronics
Expert:  Freddy M. replied 2 years ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. What model HP is it?


Customer: replied 2 years ago.

Photosmart 6520

Expert:  Freddy M. replied 2 years ago.
What is the exact and entire error including any numbers? When is the last time you replaced the print head?