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dresteve2000
dresteve2000, Customer Service
Category: Electronics
Satisfied Customers: 1557
Experience:  Electronics expert.
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My TV Panasonic 3D TX P50 ST 30B speakers work OK but TV lost

Customer Question

My TV Panasonic 3D TX P50 ST 30B speakers work OK but TV lost sound using cinema syster. My SKY box works ok thro TV speakers but lost cine sound speakers. My Blu U RAY 3D player / recorder DMR-BWT 700 lost sound thro cine system. My BLU RAY Home Theatre Sound System SC-BT 735works great playing discs etc thro its speakers and watched on TV?. Which button do I press to get them all working together again, my nephew aged 4 picked up the handsets while we wrere not looking and started pressing buttons. Regards ***** *****
Submitted: 2 years ago.
Category: Electronics
Expert:  dresteve2000 replied 2 years ago.
Hi, I am A. Stevens here to help with your question! Could you let me know how you have the cinema system connected to your TV?
dresteve2000 and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.
Hi thanks for reply, my cinema system is in TV port HDMI2.
Customer: replied 2 years ago.
Hi again still waiting for reply, cnema system connected into HDMI 2 slot on TV and all were working well before 4 yr old started playing with handset unknown to the family ,Brian
Expert:  dresteve2000 replied 2 years ago.
Brian - so most likely the audio output to HDMI 2 was turned off. Could you access the sound menu on the TV?
Customer: replied 2 years ago.
Thank you Mr Stevens I will go down and check it be back in 15 mins.
Customer: replied 2 years ago.
Sorry there is no mention of the HDMI in the TV sound menu, Brian