The message is:
"Cannot connect to network Check security key on wireless router and check IP is set correctly in Ip settings are correct "
TV is a
SAMSUNG - UE48J5600
model no :UE48J5600AK
The router is a Plusnet Techncolor TG582n plusnet
The ip address and password ***** correct as our laptops and phones are on the wireless and the TV can be seen as local host.
mac address _bc:14;85:b8:41:f1
ip address: 192.168.1.176
sub net :255.255.255.0
DNS: get automatically
DNS server: 192.168.1.254
DNS suffix lan
no same message even with the DNS server set as 184.108.40.206
Same message cannot connect
ip address: 192.168.1.178
DNS server: 220.127.116.11
It was but after thr reset I it wouldn't give me the option to use wireless so I pulled the cable out to . The wired connection failed as well before I pulled the cable
now the TV doesnt work !
when I switch it on I get network settings and no ability to use any other options to get channels or return or anything
Hi Have rung Samsung support, should have done this first!
After another hour of IP address configuration and resetting to factory defaults and hotspot tethering conclusion is an engineer is coming out onsite to sort it out.
At least we have the TV channels back again even if the smart tv is not working.
FYI the DNS server is either 18.104.22.168. or 22.214.171.124 ( not 126.96.36.199 this is an old server)
I had to dash off to work as I was already 2 hours overdue , hence the tardy response.