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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 10498
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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The Samsung light is on at the bottom of my TV. But the TV

Resolved Question:

The Samsung light is on at the bottom of my TV.
But the TV will not come on and seems to be stuck !
Submitted: 1 year ago.
Category: Electronics
Expert:  Shahid replied 1 year ago.
Hello, I'm Shahid and will be happy to assist you. I need additional info of TV symptoms to troubleshoot the problem. This is not an answer so do not rate it.- Can you please get me the model number written on back of TV?- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?- Does TV menu screen come up when push menu button on TV or its remote?Thanks.
Customer: replied 1 year ago.

Cannot move TV to get number.

Yes video devices are plugged in.

Nothing happens when I press the menu button.

#The screen is just blank

Expert:  Shahid replied 1 year ago.
OK, you can get TV model number from user manual or check small sticker that would be pasted on side panel of TV as model number is ***** info to get related manual for troubleshooting purpose.
Customer: replied 1 year ago.

Sorry do not have manual.

My Husband has put it somewhere.

I think I am going to give up on this.

Thank you.

Expert:  Shahid replied 1 year ago.
ah OK, TV model number is ***** only way to know what type of this TV is and to get related service manual for troubleshooting the problem. Please reply back when you get these info to continue.Thanks.
Customer: replied 1 year ago.
Sorry I know without the manual or model number you were stuck.
My Friend came in this morning, she turned all wall switches off and on again.
It worked.
She said it happens with her TV.
Thank You.
Expert:  Shahid replied 1 year ago.
Nice, glad to know that reset the TV resolved the problem.Have nice time!Shahid.
Shahid, Technician
Category: Electronics
Satisfied Customers: 10498
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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