no stuck solid
done that same message appears
Daer Richieme. thank you for your responses. onbviously I was disappointed that it needed repair as it is out of warranty, I was prepared to purchase a new printer as it is is finacially more viable than a repair, however a colleague suggested I look on you tube as it seems a common problem and sure enough there was a very simple solution to my exact problem and the printer is now working fine. I am even more disappointed that the Kodak helppage which after listing the simple common ense solutions then redirecetd me to your webpage and cost me £20.