How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask nathan_mills Your Own Question
nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 640
Experience:  Efficient Technician with more than 30 years of Experience.
76814648
Type Your Electronics Question Here...
nathan_mills is online now

Have a Lumix DMC-TZ1 camera and have the Arc software to down

Resolved Question:

Have a Lumix DMC-TZ1 camera and have the Arc software to down load my photos to windows 8. Since getting windows 10 down load I am unable to download my photos. Any advice on what I can do would be appreciated.
Submitted: 2 years ago.
Category: Electronics
Expert:  nathan_mills replied 2 years ago.
Hi. Welcome to justanswer.Since Panasonic has not released any update for Windows 10, that is why you are not able to download images on your computer. Until any update is released, your camera Lumix DMC-TZ1 remains incompatible.For the time being, you can transfer images on your computer by using a card reader or card adaptor.This is the LINK where if any update for windows 10 is released will be posted. Keep checking it.Please rate the chat POSITIVELY so that I can receive my payments. Thanks.
nathan_mills and 3 other Electronics Specialists are ready to help you