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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 10992
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have a Netflix account but I am unable to view on my Samsung

Customer Question

I have a Netflix account but I am unable to view on my Samsung tv can you help
Submitted: 1 year ago.
Category: Electronics
Expert:  Shahid replied 1 year ago.
Hello, I'm Shahid and will be happy to assist you.- Can you please get me the model number written on back of TV?- Does TV connected to internet and do you get Netflix application in TV?These info will help to assist you further.Thanks.
Customer: replied 1 year ago.

Samsung UE48JU6445KXXU

It is connected to the internet

I can log on to the Netflix homepage but cannot access any film it tries to connect but will not

Expert:  Shahid replied 1 year ago.
OK, did you register your TV on your Netflix account through PC?
Customer: replied 1 year ago.

do not remember

Expert:  Shahid replied 1 year ago.
OK, working on it and get beck to in 10 minutes.Thanks.
Expert:  Shahid replied 1 year ago.
Terry, please check following Netflix link to perform Sing Out of Netflix application in T then sign in again to see if it helps..

https://help.netflix.com/en/node/461

Please reply back with the result.
Thanks.