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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9252
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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IPad stuck on verifying update will not turn off

Customer Question

iPad stuck on verifying update will not turn off
Submitted: 1 year ago.
Category: Electronics
Expert:  *ElectronicsTech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue. This sound like the update caused the firmware to glitch. Unfortunately you will need to use iTunes software on your computer to restore the ipad. You can try a hard reset first.
> Hold the home button and the power button down for about 30 seconds or until the Apple logo appears on the screen, then release both buttons. If that fails try this next please.
Make sure that you have the latest version of iTunes installed on your computer, then connect the USB cable to the iPad, but leave the other end of the cable disconnected from your computer's USB port.
press and hold the Sleep/Wake and Home buttons at the same time.
When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, connect the USB cable to the computer. The device should turn on.
Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
Then use iTunes to restore the iPad.
Please let me know if this does not work for you and we will continue working on your issue.

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