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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My Epson printer XP -412 will not print a word document from

Customer Question

my Epson printer XP -412 will not print a word document from my computer but will prcopy a document off the platen ? HELP
Submitted: 2 years ago.
Category: Electronics
Expert:  Viet - Technician replied 2 years ago.
Hi,I'm sorry about the issue. When did this issue first occur?Is there any error or message?Are you able to print anything else, such as a web page, a picture file, etc.?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,