How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask *ElectronicsTech Your Own Question
*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9707
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
62741268
Type Your Electronics Question Here...
*ElectronicsTech is online now

I am trying to connect a dvd player to a samsung tv and soundbar

Resolved Question:

i am trying to connect a dvd player to a samsung tv and soundbar but cant get sound. dvd attached to tv with hdmi and tv connected to soundbar with optical cable. have also tried speaker cable from soundbar into tv left and right jacks - nothing works!!
Submitted: 1 year ago.
Category: Electronics
Expert:  *ElectronicsTech replied 1 year ago.
Hi,My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. I am sorry to hear that you are having this issue.What is the model number of your DVD player please?
Customer: replied 1 year ago.
its a toshiba BDX1250KB
Expert:  *ElectronicsTech replied 1 year ago.
Okay, thank you.
Check the Toshiba player menu for audio output choices. Connect the digital/optic cable.
Go to menu, then sound/audio.
Choose the digital/optical out.
Customer: replied 1 year ago.
in the menu audio output has 4 options - 1. Spdif - Bitstream - 2. HDMI - BCM - 3. Down_samp and 4. Dolby DRC - Off/OnThe DVD player cant connect directly to the soundbar - it only has HDMI, LAN, COAXIL and USB ports.So the DVD is connected to the TV by HDMI and the optical cable connects the TV to the soundbar.
Expert:  *ElectronicsTech replied 1 year ago.
Okay, does the tv audio work through the optical cable?
Customer: replied 1 year ago.
We don't have a tv aerial. The soundbar is required just for watching dvds and listening to CD's. All of the above equipment used to belong to my dad and the TV played through the soundbar fine when he had it set up using the red and white AUX cable. The DVD player didn't have sound through it at his house either though. Is is possibly just because the DVD player is too old?
Expert:  *ElectronicsTech replied 1 year ago.
This sounds like a configuration issue, what is the brand/model of your tv?
Customer: replied 1 year ago.
Its a samsung T19C300EW and the soundbar is also samsung HWF350
Expert:  *ElectronicsTech replied 1 year ago.
okay, looks like your right. The Toshiba model is out of date on the hdmi compatibility. You can however get it to work with the Samsung products by using a converter.>>PLEASE CLICK HERE<<<<
*ElectronicsTech and 3 other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
I may as well just get a new dvd player then. thanks for your help

Related Electronics Questions