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Richard Hill
Richard Hill, Customer Service
Category: Electronics
Satisfied Customers: 374
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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I have a Panasonic TX-23LXD60 TV with built-in Freeview. Most

Customer Question

I have a Panasonic TX-23LXD60 TV with built-in Freeview. Most of the 'Now' and 'Next' messages show 'No Events Available'. Can I do anything about this?
Regards,
David
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard Hill replied 1 year ago.
Hi David,I would try re-tuning the freeview stations to see if that helps.If not, also see see if there are any software updates available for the TV from the System menu.Best Regards,Richard
Customer: replied 1 year ago.
Hi Richard,As new TV stations become available I retune the TV anyway - I retunned this morning - no effect.I checked the software standard (in 'DVB System Setup' and it reports 'Current software version 1.52 is up-to date'.Regards,David
Expert:  Richard Hill replied 1 year ago.
Hi David,It might be important that the re-tune you're doing is the one where it deletes all the channels and starts again (see attached), called ‘shipping condition' - have you tried that?Best Regards,Richard
Customer: replied 1 year ago.
Hi Richard,Did that as well.Regards,David
Expert:  Richard Hill replied 1 year ago.
Hi David,Did this used to work OK?When did it start happening?Does the TV Guide work OK?Has anything in your setup or location changed?Best Regards,Richard
Customer: replied 1 year ago.
Hi Richard,It used to work and started failing a year or two ago. The TV Guide fails in the same way - showing 'not available' in the same way.Nothing in the setup or location has changed.Regards,David
Expert:  Richard Hill replied 1 year ago.
Hi David,Unfortunately I suspect Panasonic aren't keeping up with the changes to Freeview, but I'll opt out in case another expert can help you.Best Regards,Richard
Richard Hill, Customer Service
Category: Electronics
Satisfied Customers: 374
Experience: A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
Richard Hill and other Electronics Specialists are ready to help you
Expert:  adamd-mod replied 1 year ago.
Hello there,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.
Thank you!
Adam
Customer: replied 1 year ago.
Hi,Please continue with my question.Regards,David
Customer: replied 1 year ago.
Is this question being passed onto another exper?
Expert:  adamd-mod replied 1 year ago.
Hello,
I apologize as we have not yet been able to find a Professional to assist you. Do you wish for me to continue to search for someone to assist you or would you like for us to close your question at this time?
Thank you for your patience,
Adam
Customer: replied 1 year ago.
Please close the question.

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