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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My Bravia tv is showing a black screen with a socket and plug

Customer Question

My Bravia tv is showing a black screen with a socket and plug with a blocked sign in front and a loading arrow beside it. Won't turn off.
Submitted: 1 year ago.
Category: Electronics
Expert:  Shahid replied 1 year ago.
Hello, my name is ***** ***** I'll assist you. I need additional info to troubleshoot the issue. - Can you please get me the model number written on back of TV?- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?Thanks.