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Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 37446
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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I have a Samsung galaxy tablet 3. My Amazon Kindle , verso

Resolved Question:

I have a Samsung galaxy tablet 3.
My Amazon Kindle , verso has stopped working. A report says; unfortunately your Amazon Kindle has stopped . OK. How do I remedy this please?
Submitted: 1 year ago.
Category: Electronics
Expert:  Viet - Technician replied 1 year ago.
Hi,I'm sorry about the issue. Please try the following fix:1. Go to your app list, then open the Settings app icon2. Then open Applications -> Application manager3. Then select the option All (if needed, swipe from right to left to get the All option)4. Scroll down as needed, then tap on the item Amazon Kindle5. Then Clear data and confirm.6. Open Kindle app and sign in your Amazon account, and check.- If it does not work, go to Settings -> Applications -> Application manager -> All, and open the item Amazon Kindle again, then uninstall it and confirm, then go to Home / main screen, open apps list, then open Play Store app, then type / search for kindle then install the Kindle app and see if it works.
Expert:  Viet - Technician replied 1 year ago.
If needed, press and hold the Power on/off button on the tablet, then select the option Restart, and confirm yes, then check.Please reply at the box below to continue troubleshooting. Thank you.
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