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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9268
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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I have an old JVC TH SW 8 sound system and have just bought

Customer Question

Hi, I have an old JVC TH SW 8 sound system and have just bought a new Toshiba UHD 48" TV.
I also have a Sky Box which connects via a scart cable system. ( to an AV plug on the TV)
I don't know how to connect the JVC to the TV for sound. There is not another scart input.
Can you help??
Submitted: 1 year ago.
Category: Electronics
Expert:  *ElectronicsTech replied 1 year ago.
Hi,My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. I am sorry to hear that you are having this issue. What is the model number of your Toshiba Ultra please?
Customer: replied 1 year ago.
Hi Randy.
I submitted my card details for an answer to this problem only to find that this is a MONTHLY subscription which is not what I want.
I have sent a reply to your customer service saying to cancel this charge. I do not want a recurring charge which was only stated after I gave my card details!!"
Expert:  *ElectronicsTech replied 1 year ago.
okay, thank you. You can use this as a one time help.What is the model number of your Toshiba Ultra ?
Customer: replied 1 year ago.
Its a Toshiba 48U7653DB 48" UHD smart TV
Customer: replied 1 year ago.
Hi Randy. Did you get this info??
Expert:  *ElectronicsTech replied 1 year ago.
yes, give me a moment to check on this for you.
Expert:  *ElectronicsTech replied 1 year ago.
okay, the side av is the audio in only. The best option for this will be to use the optical audio out or the headphone jack. You will need an adapter that goes from the headphone to the JVC TH SW 8 sound system or an optical audio cable.
Customer: replied 1 year ago.
Ok Thanks
Expert:  *ElectronicsTech replied 1 year ago.
Please let me know if you need any other assistance.Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.Thank you very much!
Customer: replied 1 year ago.
Hi Randy........is this line this open??
Expert:  *ElectronicsTech replied 1 year ago.
Yes

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