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Richard
Richard, Engineer
Category: Electronics
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Experience:  Electronics Engineer
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I have a 32" Panasonic and when watching a film there is background

Resolved Question:

I have a 32" Panasonic and when watching a film there is background commentary on what the characters are doing when no conversation is taking place which is extremely annoying. How do I remove this?
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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On which device are you watching the film? From a DVD? Netflix ect?
Customer: replied 1 year ago.
This is happening when watching one of the Freeview channels
Expert:  Richard replied 1 year ago.
Thanks
What you’re referring to is called Audio Description, it is a service for the blind or partially-sighted. Audio Description provides a commentary of the on-screen action, for example “Chuck leaves the room following Sarah”.
To turn it off, On some boxes, try Menu > Settings > Language. You may find the “Audio Description” option there, with an option to “Enable” or “Disable”
Let me know the results please
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